Terms of Service
# PRIVACY POLICY — TrueUS.co
**Last Updated: May 19, 2026**
TrueUS.co (“we,” “us,” or “our”) is operated by Bimal Gautam, located in San Francisco, California. This Privacy Policy explains how we collect, use, and protect your information.
## Information We Collect
- Name, email address, phone number when you place an order or contact us
- Shipping address for order fulfillment
- Payment information (processed securely by third-party processors)
- SMS opt-in consent when provided voluntarily
## How We Use Your Information
- To process and fulfill your orders
- To send order updates and customer support messages via SMS or email
- To respond to your inquiries
- To improve our products and services
## SMS Messaging
By providing your phone number, you consent to receive SMS messages related to your order or inquiry. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help.
## Data Sharing
We do not sell your personal information. We may share data with trusted service providers (shipping, payment processing) solely to fulfill your order.
## Contact Us
**TrueUS.co**
San Francisco, California, USA
Email: support@trueus.co
Phone: +1 (906) 477-7322
Website: https://trueus.co
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# TERMS OF SERVICE — TrueUS.co
**Last Updated: May 19, 2026**
By using TrueUS.co, you agree to these Terms of Service.
## Products & Orders
- All orders are subject to availability
- We reserve the right to cancel orders at our discretion
- Prices are listed in USD and may change without notice
## Cash on Delivery (COD)
- COD orders must be paid in full upon delivery
- Refusal to pay upon delivery may result in account suspension
## Returns & Refunds
- Contact us within 7 days of delivery for return requests
- Items must be unused and in original packaging
- Refunds are processed within 7-10 business days
## SMS Communications
By submitting your phone number on our website or chat widget, you agree to receive customer care SMS messages from TrueUS.co. Message and data rates may apply. You may opt out at any time by replying STOP.
## Limitation of Liability
TrueUS.co is not liable for indirect or consequential damages arising from use of our products or services.
## Governing Law
These terms are governed by the laws of the State of California, USA.
## Contact Us
**TrueUS.co**
San Francisco, California, USA
Email: support@trueus.co
Phone: +1 (906) 477-7322
Website: https://trueus.co