About Us

We Started TrueUS.co Because of a Problem We Could Not Ignore.

Like many Nepali families, we started buying imported skincare products because we genuinely needed them — for dry winter skin, for a baby with sensitive skin, for a parent dealing with recurring eczema. We ordered from local markets. We tried products shipped from questionable sources.

And we got burned. Products with no visible expiry dates. Creams that smelled nothing like the reviews described. Sealed boxes that had clearly been resealed. Sellers who went silent after payment.

TrueUS.co exists because Nepal deserves better.

We Source From USA. We Prove It. We Deliver It.

We purchase from authorized USA distributors and licensed US retail stores — CVS, Walgreens, Target, Walmart, Costco. We retain every purchase receipt. We photograph every batch of product — sealed, with lot number and expiry date visible.

Then we bring those products to Nepal through properly documented import channels, pay the applicable duties, and deliver them to your door with Cash on Delivery — because you should see the product before you pay for it.

We are a small, Nepal-based team. We do not have a warehouse full of thousands of products. We have a carefully curated catalog of trusted, high-need, repeat-purchase products that real Nepal families use — and we stand behind every single one of them.

Curated. Verified. Accountable.

We will never sell a product we cannot prove is original. We will never hide behind vague disclaimers when something goes wrong. We will respond to your WhatsApp message within the same business day. We will show you sealed photos and receipts before you pay. And if something is wrong with your order, we will fix it.

This is not a faceless dropshipping store. This is a Nepal brand you can hold accountable — because we live here, just like you.

Have a Question Before You Order?

Message us on WhatsApp anytime. We reply the same business day with real answers, real photos, and real proof.

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