Does this permanently remove chaya poto?
No — and we'd never promise that. No product permanently removes chaya poto. This routine gently supports the appearance of dark spots and uneven tone with consistent use over 8–12 weeks. Results vary.
Is this original?
Yes — 100% original USA products. We check the seal, expiry and batch/date-code where visible before dispatch, and can share receipt or source proof when possible.
Is Cash on Delivery available?
Yes, across Nepal where your order is eligible. We confirm by WhatsApp or phone before dispatch.
How long does it take to see a difference?
Think 8–12 weeks of consistent use. Older marks may take longer, and daily sunscreen makes a real difference. Results vary.
Can men use it?
Yes. Skin is skin — the routine works the same for everyone.
Can pregnant or breastfeeding women use it?
Please ask your doctor first. We don't recommend starting new active serums during pregnancy or breastfeeding without medical advice.
Can I use both serums together?
Start with The Ordinary alone for the first 1–2 weeks, then alternate the two serums on different nights from week three. Don't layer both heavily at once — keep it gentle.
Why is sunscreen included?
Because dark spots and pigmentation can look worse with sun exposure. Daily sunscreen helps protect your skin from the sun, and it's the most important step in any spot-care routine.
Is this a whitening cream?
No. This is not a whitening or bleaching cream. It contains no steroids and no fairness-cream agents — just a gentle routine that supports the appearance of dark spots and even-looking tone.
What if my skin gets irritated?
Pause the serums for a few days, keep moisturizing and using sunscreen, and message us on WhatsApp — we'll help you adjust. If you have sensitive skin, patch-test first.